TERMS OF SERVICE

These terms are issued by Rangi Brothers Limited T/A Pro Electronics are effective from April 1st, 2021. They cover the use of our website Pro Electronics.  
  
Use includes visits to our sites, purchases on our site, participation in our database and promotions. These terms of use apply to you when you use our website. Please read these terms carefully.  
  
About Us  
  
This website is owned and operated by Rangi Brothers Limited.  
  
These terms and conditions address the following:  
  
1. Content  
2. Ordering goods or services from us  
3. Refusing or cancelling orders  
4. Payment Options  
5. Pricing  
6. Finance  
7. Website and Credit Card Security  
8. Delivery and Charges  
9. Pickup  
10. Delivery Period  
11. Returns  
12. Disclaimer  
13. Intellectual Property  
14. Links  
15. Privacy Policy  
16. Jurisdiction  
17. Changes to this Agreement  
18. Consumer Guarantees Act  
  
1. Content  
  
While we endeavor to supply accurate information on this site, errors and omissions may occur. We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.  
  
Pro Electronics reserves the right to make changes to the content on this site at any time and without notice.  
  
To the extent permitted by New Zealand law, we make no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.  
  
2. Ordering goods and services from us  
  
When you place an order with us, you are making an offer to buy goods or services. An order is placed on our website via adding a product to the shopping cart and proceeding through our checkout process. The checkout process includes giving us delivery and any other relevant details for your order, entering payment information and submitting your order. The final step consists of a confirmation page with full details of your order, which you are able to print as a receipt of your order  
  
We do not supply trade quantities and reserve the right to limit the number of an item customers can purchase in a single transaction.  
  
We will send you an e-mail to confirm that we have received and accepted your order, which indicates that your order has been accepted and you may not cancel it.  
  
We will take payment from you when we accept your order.  
  
3. Refusing or cancelling orders  
  
In the unlikely event that the goods or services ordered are no longer available we reserve the right to refuse or cancel an order.  
  
We reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to be placed for commercial purposes, e.g., any kind of reseller. We also reserve the right to refuse or cancel any orders that we believe, solely by our own judgement, to have been placed fraudulently.  
  
While we endeavor to ensure that the price and description of goods or services is accurate, if there is an error in the process of listing a product or service on our website or a technical error in the processing of your order, we reserve the right to refuse or cancel the order.  
  
Our right to cancel orders applies to orders that have been accepted.  
  
4. Payment options  
We currently accept the following credit cards:  
Visa   
Master 
American Express  
(Other Payment Methods)  
Genoapay  
Apple Pay  
Google Pay  
Shop Pay  
Paypal  

5.Pricing

All prices listed on www.proelectronics.co.nz  are in New Zealand dollars and are inclusive of GST. Please note that we reserve the right to alter prices on our websites at any time for any reason. Online and in store pricing may differ.  
Our prices do not include import fees, duties, tariffs or other charges which may be payable in relation to an order. If the product has a plane beside the delivery lead time it is sourced from an overseas supplier. The customer may be liable to pay these taxes if they purchase a product or products from our site that are imported from an overseas supplier where their single order exceeds the New Zealand low value GST threshold.  
 
6.Finance   
 
With Genoapay is Easy   
Get the products and services you need today, pay for them over 10 weekly instalments. Spend up to $1,000 subject to your approved account limit.  
Sign up takes less than two minutes.  
https://www.genoapay.com/how-it-works/   
See T&C  
https://www.genoapay.com/terms-and-conditions/   
  
7. Website and Credit Card Security  
  
We want you to have a safe and secure shopping experience online. All payments via our sites are processed using SSL (Secure Socket Layer) protocol, whereby sensitive information is encrypted to protect your privacy.  
  
You can help to protect your details from unauthorised access by logging out each time you finish using the site, particularly if you are doing so from a public or shared computer.  
  
For security purposes certain transactions may require proof of identification.  
  
8. Delivery and Delivery Charges  
  
At this time, we only deliver to New Zealand addresses. For an outline of our delivery charges please visit our Delivery page.  
  
Please note that a signature is optional for receiving deliveries. If goods are lost or damaged in transit, please contact us within 7 business days using our online form.  
  
We will use this delivery information to make a claim against our courier company. We will offer you the choice of a replacement or a full refund, once we have received confirmation from our courier company that delivery was not successful.  
  
9. Pickup  
  
Pickup is available as an option when checking out online. When you place your order, you can select Pickup if you want to collect your order.    
  
After completing your order, you will get a confirmation email with your order details and collection reference which you’ll need to have when you collect your order.   
  
Once your order is ready to collect, we will notify you by email and/or text.   
  
Please Note:  We will hold your order at the store for a maximum of 30 days after we have notified you it is ready for collection; after 30 days we will cancel and refund your order against the same payment method used when placing the original order.   
    
If your order is cancelled and refunded, we will notify you by email.  
  
10. Delivery Period  
  
Delivery lead time for products may vary. Each product has a lead time displayed on it indicating when you can expect delivery of your order. Deliveries to rural addresses and deliveries of dangerous goods in some areas may take longer than the time indicated. You will receive an email that confirms that your order has been dispatched.  
  
To ensure successful delivery, please provide a delivery address where someone will be present during business hours to sign for the receipt of your package. You can track your order by clicking on the link in the dispatch email.  
  
Please Note: We will hold your order at the store for a maximum of 30 days after we have notified you it is ready for collection; after 30 days we will cancel and refund your order against the same payment method used when placing the original order.  
  
11. Returns  
  
Please visit the Returns page for full details on the returns process.  
  
  
12. Disclaimer  
  
Our website is intended to provide information for people shopping our products and accessing our services, including making purchases via our website and registering on our database to receive e-mails from us.  
  
While we endeavor to supply accurate information on this site, errors and omissions may occur. We do not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.  
  
Pro Electronics reserves the right to make changes to the content on this site at any time and without notice.  
  
To the extent permitted by New Zealand law, We make no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site.  
  
13. Intellectual Property  
  
Rangi Brothers Limited, its suppliers, advertisers or third-party providers, own all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright.  
  
We welcome the use of this site for personal use, non-commercial use, research or study – provided that the user acknowledges all copyright and other notices contained in the content.  
  
We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Rangi Brothers Limited.  
  
14. Links  
  
Please note that although this site has some hyperlinks to other third-party websites, these sites have not been prepared by Rangi Brothers Limited and are not under the control of Rangi Brothers Limited. The links are only provided as a convenience, and do not imply that Rangi Brothers Limited endorses, checks, or approves of the third-party site. Rangi Brothers Limited is not responsible for the privacy principles or content of these third-party sites. Rangi Brothers Limited is not responsible for the availability of any of these links.  
  
Rangi Brothers Limited requires that you request our permission to include a link from another site to this site. If you would like to request permission, please contact us via our online form.  
  
15. Privacy Policy  
  
We are committed to protecting your privacy. We recognize that your personal information is confidential and we understand that it is important for you to know how we treat your personal information. Please read our Privacy Policy for more information.  
  
16. Jurisdiction  
  
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.  
  
17. Changes to this Agreement  
  
Rangi Brothers Limited reserves the right to alter, modify or update these terms of use. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders.  
  
18. Consumer Guarantees Act  
  
Refer to Refund Policy Section for more informatio

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